Appointment Scheduling, Policies & Insurance

HealthFit Family Medicine is pleased to accept new patients and most insurance plans

We often have same-day availability for patients.

New patients and existing patients can request an appointment online or call us at (303) 218-7774. When you call, you can check to see if we accept your insurance plan. Please print and complete the new patient paperwork in time for your appointment.

Existing patients can ask follow-up questions about care, schedule an appointment and more by contacting HealthFit at (303) 218-7774 or by contacting us online. Existing patients can also log in to the Patient Portal to view their health record, exchange secure messages with their provider, and to request and manage appointments.

Pain management patients

HealthFit Family Medicine does not prescribe, nor manage, the long term use of narcotics. It is the policy of the practice to refer patients to specialists for this level of care.

Acute care same-day scheduling

Sometimes the unexpected happens. When a patient needs immediate care for an injury, a sick child or a similar urgent need, we offer same-day appointments. Though we are equipped and trained to handle many acute care needs, our location on the Castle Rock Adventist Hospital campus also allows us to easily access specialized medical support or services, such as X-rays and imaging, for urgent concerns.

Although we can’t guarantee our same-day acute care patients will get to see their regular HealthFit provider, all of our providers work closely together and have full access to one another’s patient records. Each provider will deliver the same quality care as the patient’s regular HealthFit provider.

Insurance and payment

HealthFit participates in most insurance plans, including the following:

  • United Healthcare.
  • Aetna.
  • Humana.
  • Cigna.
  • Anthem.
  • Blue Cross Blue Shield.
  • Medicare.

We will submit patient claims and assist each patient in any way we reasonably can to coordinate payment. Each patient is responsible for knowing the scope of his or her coverage. Since every insurance plan is different, we recommend you check with your insurance providers before your first visit to make sure your appointment will be covered.

If a patient does not have one of the insurance plans accepted at HealthFit, payment is due in full at the time of each visit. Please be aware that the balance of your claim is your responsibility, whether or not your insurance company pays your claim.

Co-payments and deductibles

Co-pays must be paid at the time of service in the form of cash, check or credit card. A $5 minimum applies to credit card payments. In the event a patient has a deductible that has not been met, we will collect a $50 payment toward that deductible and submit the claim to your insurance company.

Returned checks

A $25 fee will be charged for checks returned to us for insufficient funds.

Missed appointments or tardy arrivals

We ask for a 24-hour notice to cancel or reschedule an appointment. Failure to do so, after documented warning, could result in dismissal from our practice. When a patient arrives more than 10 minutes after the start time of his or her scheduled appointment, we reserve the right to re-schedule the appointment.

Take the next steps at HealthFit

At HealthFit we focus on healing, not just managing symptoms, to achieve whole-body health and custom treatment for each patient.

Request Appointment

Call (303) 218-7774 before 12:00 p.m. to schedule your urgent care appointment.


Learn more about HealthFit’s Family Medicine, Sports Medicine and Aesthetics services.